About the Book
As we all know, guest-associate interactions have a heavy influence on the hospitality experience. Top-rate guest satisfaction scores rely upon hiring high-quality associates. Training and development during employment are evidently important as well, but much can be said about hiring the right person in the first place. One Minute Recruitment Manager helps in presenting techniques that can be used to generate the best possible applicant pools for open positions. It also helps you in crafting position description announcements and provides guidelines to develop a sense of the company’s personality and culture. After recruitment techniques, this book then focuses attention on selection tactics that can be used to identify and retain the best candidate from within the applicant pool. It conveys the benefits of 360-degree interviewing, panel interviewing, and multiple day interviewing. In other words, highly refined and well-orchestrated selection processes makes the applicants want to work at your hotel, because such well-managed processes signal to the applicant that the firm is well-managed in other facets of business operations as well.
About the Author
Gajanan Shirke is a successful author whose first book Bar Management and Operations was published in 2010. He has written 17 books since then including Hospitality Management, Food and Beverage Management, Hotel Engineering Management, Front Office Management, Hotel Housekeeping Management, The Cookery Triology: Advance Cookery Theory, The Cookery Triology: Foundation of Cookery, The Cookery Triology: The Basic Cookery Book, Hotel Sales and Marketing, Hospitality Industry Accounting & Fundamentals, Customer Interaction Excellence in Hospitality, History of Indian Cuisine – Volume 1, History of Indian Cuisine – Volume 2, Hotel Owner’s Manual, Hotel Security & Prevention, Training Manager’s Manual.He is a hotel consultant, with a proven track-record of developing, training and growing some of the best-known Hotels, Restaurants and Fast-food joints in Indian market. His last assignment was with Kamat Hotels India Ltd as A General Manager. He was part of The Eighth meeting of the Board of Studies for Hotel Management & Catering Technology as an Expert. He is visiting Various Hotel Management Colleges as a Visiting Faculty. He has trained over thousand hospitality professionals and completed numerous projects of hotel consultancies in India and overseas.