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No, 2011, Shroff Publishers & Distributors Pvt. Ltd, First, India, Paperback, New, Prof. Jain
The major thrust of this book has been to cover all the significant changes, which have taken place in the areas of services management, Social changes,Economical changes. This textbook will be of indispensable help to students of this course both at the undergraduate and postgraduate level.

About the Authors
Natika Jain, Asst. Professor, (,M.phil, MBA (Finance), DTM, CPCM). She has extensive experience of 8 years St.Francis Institute of Management and Research, Borivili (w)

Sandeep Poddar, Asst. Professor, HOD (Commerce) (, M.phil, PGDM, DFM,SLET,). He has extensive experience of 9 years S.P.D.T.Lion’s Juhu college of Arts, commerce & science, Andheri (E)
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