Categories Categories

This is Service Design Methods

MRP: Rs.700.00
Price in points: 700 points
9789352137565
In stock
(Usually ships in 1-2 days)
+

In this book, you’ll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips and tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.

Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly

requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization as well as guide people through this new way of working.

This book contains only the building blocks – the methods. It doesn’t detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing.

Books

Author:
Marck Stickdorn
Binding:
Paperback
Edition:
First
Gift Wrap:
N
Leadtime to ship in days (default):
Usually ships in 1-2 days
Pages:
236
Publisher:
Shroff / O'Reilly
Year:
2018

Dimensions

Dimensions (W x H x D):
9 x 7 x .4 inch

Table of Contents (9789352137565_toc.pdf, 38 Kb) [Download]